Wd My Book Download Mac

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Download wd smartware mac for free. System Tools downloads - Smartware by Western Digital Corporation and many more programs are available for instant and free download. May 15, 2013 Download Western Digital Universal Firmware Update Utility OS support: Windows (all). Western Digital My Book Live Duo Firmware 2.42.02-012. Mozilla Firefox for Mac. May 23, 2020 WD SmartWare 1.3.7 for Mac can be downloaded from our software library for free. This Mac app was originally developed by Western Digital. WD Legacy Products Other Network Drives. Rmerrefield October 15, 2015, 1:33am #1. I have a 1TB MyBook World (white light) that I’m having issues with on my mac. I’ve always used this drive by connecting it directly to my mac via Cat5 cable. It’s mounted as a shared drive, and I’ve been able to use it without problems. Publisher's Description. This installer - WD Drive Utilities and WD Security, are contained within the WD Drive Utilities and the WD Security zip files and installs custom Western Digital software.

Posted by Katrina to Home > Mac Data Recovery Tips on January 7th, 2019

I have a 1 TB WD external HD that won't mount. I connect it via firewire to my MacBook Pro running OS 10.13 High Sierra. My mac sees the drive, it just won't mount. I've also tried to mount it via USB, but again, my system sees the drive, but won't mount it. Does anyone have any suggestion what I can do?

Generally, when you connect an WD, Seagate, Toshiba, Samsung external hard drive to Mac, it will be automatically mounted, then you can perform read and write operation on it. Alternatively, you can also select the disk and click on Mount to make it accessible by the operating system using Disk Utility.

However, hard drive problems may happen that your WD external hard drive won't mount on Mac, usually when you desperately need to access some data stored on it. Remain calm, all data on WD external hard drive is still there. This article will explain how to fix WD My Passport not mounting/showing up/recognized/detected.

WD external hard drive won't mount on Mac, how to fix?

First of all, if your WD external hard drive is listed on the left-hand-side menu of Disk Utility, you can make sure it doesn't have any hardware problem. Why the WD external hard drive won't mount? It is because the file system of the disk has been corrupted, preventing the disk from being accessible on Mac. Just try these solutions below.

Solution 1: Run Disk Utility to repair the WD external hard drive

No matter what problems you are meeting on a disk, First Aid is your first choice to repair it.

Step 1: Launch Disk Utility.

Step 2: Choose theunmountable WD external hard drive.

Step 3: Select First Aid in the top center and click Run.

Solution 2: Reformat to fix WD My Passport not mounting

If Sometimes, the Disk Utility may not function as desired. In this situation, the only solution is to reformat the WD external hard drive. But reformatting will remove all data on the disk. In order to avoid data loss, you have to recover lost data from unmountable external hard drive as soon as possible.

Step 1: Recover lost data from unmountable WD external hard drive on Mac

As the best free Mac data recovery, iBoysoft Mac Data Recovery is able to recover lost data from unmountable, unreadable, corrupted, inaccessible external hard drive, hard drive, USB flash drive, SD card, memory card, etc. It supports to recover documents, photos, music files, videos, emails on Big Sur 11/macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12/10.11/10.10/10.9/10.8/10.7.

1. Download and install iBoysoft Data Recovery for Mac on Mac.

2. Launch this program. Select the unmountable WD external hard drive and click 'Next'. The program will start scanning this drive for recoverable files.

3. After the scanning process finishes, you can click the found files and preview.

4. Choose what you want to get back and click 'Recover'.

5. Go through the recovered files and make sure all desired files are back.

Step 2: Fix WD external hard drive not mounting/showing up/recognized/detected on Mac by reformatting

1. Go to Applications > Utilities > Disk Utility.

2. Select the unmountable WD external hard drive and click 'Erase' on the top.

3. Provide a name and a format to erase the drive.

4. When finished, you can mount your WD external hard drive on Mac and use it again.

Wd My Book Download Mac freeWd My Book Download Mac

Also read: Other ways to erase external hard drive on Mac

Wd My Book Not Working

Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. If your WD external hard drive not recognized on Windows, it is also easy to be fixed. If you have any question, please feel free to contact us.

Also read: Can't See External hard drive showing up on Mac, What to do?

Still have questions?

'I have a WD MyBook live connected to my home LAN and worked fine for years. I have just found that somehow all the data on it is gone today. While the directories seem there but empty. Previously the 2T volume was almost full but now it shows full capacity.'

Quick Navigation
Part 1. What Happened to My Book Live
Part 2. How to Rescue Deleted Data from WD My Book

Part 1. What Happened to My Book Live

It’s not the only case the WD Mybook files are deleted. You can see many people are post threads in WD forums, telling it happened to their WD Mybook as well. The data were deleted by a factory reset on their device.

And one person posted a log showing the factory reset performance on June 23rd.


What to do when all the files are deleted on My Book? What did WD official say?


The official said they were investigating the issue and they’ve confirmed an attack. But the only effective way to avoid it happen to other My Book devices is to disconnect My Book Live devices from the internet. See the information from Western Digital officials.

Part 2. How to Rescue Deleted Data from WD My Book

As what the official said, the first thing to do is to disconnect your My Book with the internet. If you have lost files by the factory reset, get the data recovery software for help. You can try iBeesoft Data Recovery, a professional data recovery to scan your My Book Live Devices for free, displaying the recoverable files for you. Here are the main features for iBeesoft Data Recovery for your reference.

Your Effective WD My Book Data Recovery Software

  • Two scan modes. Quick Scan to look for files in complete information and Deep Scan to look for files even with part of file propertied erased.
  • Supports daily used file 100 types, covering pictures, videos, documents, and more in over 1000 file formats.
  • Developed with the most advanced data recovery technology and get updated regularly to support file recovery better.
  • It recovers files from hard drives and external hard drives no matter how you lost the files, deletion, factory reset, virus attack, formatting, raw hard drives, etc.
  • Standalone version for running on macOS or Windows to recover files deleted from WD My Book Live devices.
Download for WindowsDownload for macOS

Step-by-step guide for how to rescue factory reset deleted data from WD My Book

Step 1. Connect the WD My Book Live Device

Connect the WD My Book Live device with your computer, making sure it is recognized as an external hard drive on your computer. And do not try to find anything there manually or do any transfer.

Step 2. Install WD My Book Live data recovery software

Click the download button to get the installation package of the data recovery software. You can either get the Windows version or Mac version. It fully depends on your computer OS. Install it on your computer.

Step 3. Scan WD My Book Live Device

Launch the best hard drive recovery software. In the first window, you can click 'Start' directly. If you want to scan for one of more file types in priority, then deselect other files. In the next step, please select the WD My Book Live Device and click 'Scan'.

Step 4. Preview and recover files from My Book

When the scanning process is finished, all the recoverable files are displayed there. You can select file types and files to preview. When find the target files, select them and click 'Recover' to save them on your computer. please note not save in the My Book Device, but in your computer, to avoid data loss.

Note: iBeesoft Data Recovery is free to scan for recoverable files. If you want to recover selected files, please update to the full version.

To be honest, WD is one of the most trusted hard drives and hard drive service providers. It really shocked people this time that their data lost in this way. Files are important, and sometimes they are recoverable, and sometimes you can’t recover them at all. You should always remember what you should do and what to do to prevent data loss.

1. Stop using the hard drive when you find files are deleted or lost. Any further action on the hard drive will cause the files overwritten issue, making the recoverable files deleted permanently.


2. Get a trust data recovery software tool on your computer to recover the lost or deleted from the hard drive. It will increase the chances of data recovery success rate.

Wd My Book Troubleshooting

3. Do the backup regularly if you have important files. You can get several copies, putting them on your computer, USB flash drive, or any other hard drive manually. If it is troublesome for you to do the backup manually, get a backup software tool for help, like iBeesoft Dbackup. You just schedule the backup and it will do the rest for you in the background.

Wd My Book Live Software Download Mac

4. Try your best to not using cloud services. Nobody can ensure there will be no problem of storing the files and sometimes any sync will cause data all modified remotely.

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