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Upgrading to Microsoft 365, the subscription version of Office that comes with Word, Excel, PowerPoint, and other apps, depending on the plan you choose. With Microsoft 365, the apps are available on your computer and via browser; one subscription enables you to use them on both your Mac and PC. Microsoft Office 365 For Mac Customer Support Phone Number Posted on 10/1/2021 by admin If you would like to contact Office 365 support, you can refer this article for more detailed information: Contact support for business products - Admin Help.

If you purchased a Microsoft 365 for business plan AND you have admin permissions, you have access to the admin center. This article is for you!

Microsoft 365 Mac Help

If you are a user or have a Microsoft 365 Family plan, you do not have an admin center. To set up Microsoft 365, go to Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac.

You use the Microsoft 365 admin center to set up your organization in the cloud, manage users, manage subscriptions, and much more. In this article, learn how to get to the admin center and learn about available features and settings.

Watch a short video about the admin center.

If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365.

How to get to the admin center

  1. Sign in at admin.microsoft.com with your admin account.

  2. Select the app launcher icon in the upper-left and choose Admin.

    The Admin tile appears only to people who have Microsoft 365 admin permissions. If you don't see the tile, then you don't have permissions to access the admin center for your organization.

Admin center features and settings

Here are the features and settings you'll find in the left-hand navigation of the admin center. Learn more about admin tasks in admin help.


MenuWhat it's for
HomeThis is the landing page in the admin center. You'll see where to manage users, billing, service health, and reports.
UsersCreate and manage users in your organization, like employees or students. You can also set their permission level or reset their passwords.
GroupsCreate and manage groups in your organization, such as a Microsoft 365 group, distribution group, security group, or shared mailbox. Learn how to create and manage groups.
ResourcesCreate and manage resources, like a SharePoint site collection. Learn how to create site collections.
BillingView, purchase, or cancel subscriptions for your organization. View past billing statements or view the number of assigned licenses to individual users. Learn how to manage billing.
SupportView existing service requests or create new ones. Learn more in Contact support for business products - Admin Help.
SettingsManage global settings for apps like email, sites, and the Office suite. Change your password policy and expiration date. Add and update domain names like contoso.com. Change your organization profile and release preferences. And choose whether partners can access your admin center.
SetupManage existing domains, turn on and manage multi-factor authentication, manage admin access, migrate user mailboxes to Office 365, manage feature updates, and help users install their Office apps.
ReportsSee at a glance how your organization is using Microsoft 365 with detailed reports on email use, Office activations, and more. Learn how to use the new activity reports.
HealthView health at a glance. You can also check out more details and the health history. See How to check service health and How to check Windows release health for more information.

Use Message center to keep track of upcoming changes to features and services. We post announcements there with information that helps you plan for change and understand how it may affect users. Get more details in Message center.

Admin centersOpen separate admin centers for Exchange, Skype for Business, SharePoint, Yammer, and Azure AD. Each admin center includes all available settings for that service.

For example, in the Exchange admin center, set up and manage email, calendars, distribution groups, and more. In the SharePoint admin center, create and manage site collections, site settings, and OneDrive for Business. In the Skype for Business admin center, set up instant messaging notifications, dial-in conferencing, and online presence.

Learn more about the Exchange admin center and SharePoint Admin Center.

Note: The admin centers available to you depend on your plan and region.

Common tasks in the admin center

Office 365

  • Manage users: Add users and assign licenses at the same time, Delete or restore users, or Reset a user's password.

  • Get help with billing: Billing

  • See activity reports: Activity Reports

Related content

Office 365 For Mac Repair

Outlook

Microsoft Office Technical Support

Microsoft 365 for business training videos (link page)